Terms & Conditions

Last updated: October 19, 2026

These Terms & Conditions govern paid subscriptions and purchases in the IdealFace mobile application (the "App"), provided by [Company legal entity name], [Registered address]. They supplement the Terms of Use, which govern your use of the App generally. By purchasing a subscription you agree to both.

1. Plans

IdealFace offers auto-renewing subscriptions ("Premium") in the billing periods shown in the App — currently weekly, monthly, and yearly. Prices are displayed in the App in your local currency before you confirm purchase; regional pricing may vary. The price shown in the store purchase dialog is the price you pay.

2. What Premium includes

Unlocked scan results and metric detail;
Scan comparisons and progress trends;
Personalized routines and habit-to-result insights;
Other premium features as described on the purchase screen.

Features may evolve over time; the purchase screen in the App describes the current offer.

3. Billing through the app stores

Payment is processed by the app store you downloaded the App from (Apple App Store or Google Play). We do not see or store your card details.
Your store account is charged when you confirm purchase. Taxes may apply per your region.
By confirming, you also agree to the store's own payment terms.

4. Auto-renewal

No commitment, cancel anytime. Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. The store charges your account within 24 hours before the end of the current period.

To stop renewal you must cancel at least 24 hours before the period ends, in your store account's subscription settings (App Store: Settings → [your name] → Subscriptions; Google Play: Play Store → Profile → Payments & subscriptions).
Deleting the App or your IdealFace account does not by itself cancel a store subscription — cancel in the store.
After cancellation you keep Premium access until the end of the paid period; the subscription then does not renew.

5. Trials and offers

If a free trial or introductory offer is shown on the purchase screen, its length and the post-trial price are displayed there. Unless you cancel before the trial ends, it converts to a paid subscription at the displayed price. Trial eligibility (for example, one per person) is managed by the store.

6. Refunds

Refunds are governed by the app store's refund policy. Request a refund through your store account (reportaproblem.apple.com or play.google.com). Where required by applicable consumer law, statutory rights are unaffected.

7. Price and plan changes

We may change subscription prices. Changes apply at your next renewal after notice through the App or the store, and you may cancel before the new price takes effect. Continuing after renewal constitutes acceptance of the new price.

8. Subscription lapse — your data

Your history stays yours. If your subscription ends, your scans, photos, and history remain stored on your device and remain viewable and exportable. Premium-only features (comparisons, trends, insights, personalized plans) become locked until you resubscribe.

9. Restore purchases

If you reinstall the App or change devices on the same store account, your purchase can be restored via the App's restore option. Purchases do not transfer between Apple and Google accounts.

10. No purchase obligations between users

Subscriptions are personal, non-transferable, and tied to your store account and platform. Family-sharing availability is determined by the store.

11. Changes to these Terms & Conditions

We may update these Terms & Conditions; the version displayed at the time of a purchase or renewal applies to that transaction. Material changes will be shown in the App or on this page with an updated date.

12. Contact

[Company legal entity name] · [Registered address]
Email: support@idealface.app